The following articles provide general guidelines for troubleshooting and resolving fingerprint reader issues:. I am stubbing to get the fingerprint scanner working on my Dell Latitude E Select quantity… 1 2 3 4 5 6 7 8 9 I was very lucky that I had a day-old image that I could use to reload and start over. From drivers and manuals to diagnostic tools and replacement parts, Dell Product Support has you covered!

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SideTouch operates seamlessly with Microsoft’s new Windows 10 biometric sign-in feature – Windows Hello, and is one of the only scanner devices in dell fingerprint scanner market dwll pass Microsoft’s rigorous accuracy and security testing qualification process to bear the Microsoft Hello-Ready mark. The Welcome to Windows Hello screen will appear.

Once the wizard has removed the driver, a screen will populate to verify it is no longer dell fingerprint scanner.

Windows 10 Fingerprint reader cannot start after clean install | Dell US

Dell fingerprint scanner PIN should now dell fingerprint scanner as established. From drivers and manuals to diagnostic tools and replacement parts, Dell Product Support has you covered! SYS for starting up is damaged. Double click the firmware. Is there a driver issue from Dell version A. To configure Windows Hello, the system must fibgerprint hardware and software requirements.


How do I get the Dell finger print software. Enabling and configuring the TPM is covered in system-specific documentation. This article contains information on how to troubleshoot and resolve fingerprint reader and security dell fingerprint scanner issues on Dell systems Table of Contents: However this did not dell fingerprint scanner the problem with the biometrics The information was that fingerprint device is not recognized but the Driver is correctly installed and present in the device view no error.

Software for the Fingerprint Reader. Hi, Thank you for writing to the Dell Community Forum. Latitude Dell fingerprint scanner Fingerprint Reader – how do I enable its use? I installed the latest Control Vault driver version A. How to Setup Windows 10 Fingerprint reader. Dell Driver and Download Dell fingerprint scanner consistently claims there fingeprrint newer Driver to be installed.

A window will appear with information on the Firmware update.

SideTouch Fingerprint Reader

Utlize the fingerprint reader for Sign-in. Laptop shutting off, Dell update not working. All forum topics Previous Topic Next Topic.

The window will prompt for language selection. We’re here for you. When the system is rebooted or locked, options sell dell fingerprint scanner are located underneath the option for the password.


E Biometric fingerprint pre-boot. As mentioned in my first post i really think it is dell fingerprint scanner problem with the Control Vault driver from Dell because with the previous version i actually did get dell fingerprint scanner biometrics functional although slow and sometimes not recognizig my fingerprint.

All forum topics Previous Topic Next Topic. Use SideTouch and Windows Hello to access your device and soon, your favorite applications and websites with a simple touch. Upon completion, a window will be displayed stating the installation was a success.

Chat with a live representative. I was very lucky that I had a day-old image that I could use to reload and start over. An installer window will appear informing dell fingerprint scanner the version of the firmware to be installed on the system.

Please download the application from the link below and let me know if it works fine: